Language That Cares

Language is a powerful tool for communication but sometimes the way that it is used creates stigma and barriers for understanding.

Sometimes professionals use over complex words, abbreviations and jargon because: it feels quicker; it’s what we are used to; we mistakenly think that improves quality, we see other
professional using it or we don’t think, we forget or don’t notice the negative impact this has on the people we are trying to work with and help.