Advice and Information

CHILDLINEthis external link will open in a new window - You can contact ChildLine about anything.  No problem is too big or small.  Whatever your worry it's better out than in.

CHILDREN & FAMILIES INFORMATION SERVICEthis external link will open in a new window - The Children and Families Information Service (CFIS) provides information, advice, support and guidance about a wide range of services, activities and entitlements for families in Cumbria with children and young people aged between 0-19 years old.  CFIS hold a database on all childcare provided by the private, voluntary and independent sector within the County.  They will support parents through a brokerage services to find suitable childcare and also give advice on where to access the 2, 3 and 4 year old free nursery entitlement.

CITIZENS ADVICEthis external link will open in a new window - Citizens Advice Carlisle & Eden (CAC-E) offers free, confidential, independent, and impartial advice and information via a number of different channels, from two main sites in Carlisle and Penrith and a number of outreach locations throughout the districts. 

NSPCCthis external link will open in a new window - NSPCC are the leading children's charity fighting to end child abuse in the UK, Channel Islands and Isle of Man.  They help children who have been abused to rebuild their lives, protect those at risk, and find the best ways of preventing abuse from ever happening.

SEND ALLIANCE CUMBRIA - SENDAC are the new parent carer forum for Cumbria for children and young people with SEND. The SEND Reforms of 2014 set out that local authorities and health partners must work with parent carers and young people to improve services in their area, for example through their local parent carer forum. A parent carer forum is a group of parents and carers of disabled children. Their aim is to make sure the services in their area meet the needs of disabled children and their families. They do this by gathering the views of local families and then working in partnership with local authorities, education settings, health providers and other providers to highlight where local services, processes and commissioners are working well, or challenge when changes or improvements need to be madeā€¦. The forum represents the views of parents in the local area but does not advocate for individual families.

CHILD CONTACT CENTRE - Child contact centres and services are neutral places where children of separated families can enjoy contact with their non-resident parents and sometimes other family members, in a comfortable and safe environment.  Child contact services are classified into two distinct categories, supported and supervised, so that families can be referred to an appropriate environment and level of support.




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