Comments and complaints

If you are not happy in relation to work being undertaken by the CSCP or partner agencies in Cumbria, you might want to complain about the service you are receiving, or the way you have been treated. These concerns will always be taken seriously. Details of how to make a complaint or comment are on partners websites as follows:

NHS Cumbria

North East and North Cumbria NHS Foundation Trust

Lancashire and South Cumbria NHS Foundation Trust 

If your complaint is about the outcome of a Child Protection Conference you should talk to the Chairperson of the Conference in the first instance. If your concern remains unresolved then the CSCP has a policy on this, read the Complaints in Relation to Child Protection Conference.

If you would like to comment or provide feedback to the CSCP our contact details are below

Cumbria Safeguarding Children Partnership (CSCP)
Cumbria House
117 Botchergate
Carlisle
Cumbria
CA1 1RD

Email: CSCP@Cumbria.gov.uk